Refund Policy
This Refund Policy outlines the terms and conditions regarding refunds for purchases made from SPinturaArt (“us”, “we”, or “our”).
1. Digital Services
As a provider of digital services such as graphic design, branding, website development, and digital marketing, we do not offer refunds for services that have been rendered or work that has been completed. All sales of digital services are final.
2. Digital Products
For digital products such as Adobe software tools, brushes, templates, mockups, actions, plugins, and presets, we do not offer refunds due to the nature of digital downloadable products. Once a digital product has been purchased and downloaded, all sales are final.
3. Exceptional Circumstances
In exceptional circumstances, such as technical issues preventing access to the purchased digital product, we may consider refund requests. Refund requests must be submitted within 7 days of purchase. Our team will assess refund requests on a case-by-case basis.
4. Contact Us
If you believe you are eligible for a refund under exceptional circumstances, please contact us at care@spinturaart.com with details of your purchase and the reason for your refund request. Our team will review your request and respond within a timely manner.
5. Currency Conversion
For international transactions, currency conversion fees may apply. These fees are determined by your financial institution and are not controlled by SPinturaArt. Please check with your bank for information on currency conversion rates and fees.
6. Changes to Refund Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Refund Policy periodically for any updates or changes.
By making a purchase through our website, you agree to be bound by this Refund Policy. If you do not agree with any part of this policy, please refrain from making a purchase.